Tax Matters in El Paso, TX

5.0
Financial Services Tax consultant After-hours service Cashless payments Email support

About

Since 1988, Tax Matters has helped individuals, families, and business owners bring order to complex tax situations by clarifying their options and guiding them to resolution. We go beyond form preparation and balance negotiation to uncover the full story behind each problem, correct what needs fixing, and design strategies based on the client’s actual circumstances. Our approach emphasizes direct, personal guidance without judgment, careful review of prior returns and underlying records, and representation before the IRS when appropriate. With nearly four decades of hands-on tax experience, we deliver tailored solutions and ongoing support after the immediate issue is resolved.

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday 9:00 AM – 5:00 PM
What types of clients does Tax Matters serve?
Tax Matters works with individuals, families, and business owners to assess tax situations and identify potential solutions. We tailor our approach to each client’s specific circumstances.
How long has Tax Matters been in business?
Tax Matters has been assisting clients since 1988, bringing nearly four decades of hands-on tax experience to each case. This longevity informs our practical, experienced approach.
What kinds of services does Tax Matters provide?
We do more than prepare forms or negotiate balances: we examine the full story behind a tax problem, correct what needs to be corrected, and build a clear strategy for resolution. We also carefully review prior returns and supporting records.
Can Tax Matters represent me before the IRS?
Yes, Tax Matters provides representation before the IRS when appropriate to the situation. Representation is part of our broader, tailored strategy to resolve tax issues.
What makes Tax Matters different from other tax firms?
We emphasize direct, personal guidance without judgment and create customized solutions rather than using a one-size-fits-all program. Support continues even after the immediate problem is resolved.

Reviews

Source: reviews left by customers on Google.

Two for the Road - Google user
a year ago
I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!
Seth - Google user
a year ago
I didn’t know where to go for help with my taxes, but a referral led me to Tax Matters—and I couldn’t be more grateful. Doug and his team took the time to answer all my questions and guide me through everything. It gave me real peace of mind knowing my taxes were being handled by professionals I could trust. Doug is not only incredibly knowledgeable, but also such a great person—someone I now proudly call a friend. Thanks again!
Jose Ruiz - Google user
3 years ago
Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.

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